BSNS 1353: Administrative Office Procedures

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Subject:
Office Professional
Credit hours: 3 Lecture hours: 2 Lab hours: 2
PCS code (Local ID):
Occupational/Technical
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Course Description

This capstone course for administrative assistant and office assistant training places heavy emphasis on the supervisory and administrative skills expected of college-trained office professionals. Topics include public and human relations, problem-solving and decision-making, technology and procedures, document creation and distribution, research and report writing, travel and conference planning, and employment and career advancement.

Prerequisite(s)

COSC 1513 and COSC 1023

Course Fee
$25
Topical Outline
  1. Entering the workforce
  2. Becoming a professional
  3. Managing and organizing yourself
  4. Working ethically
  5. Understanding the workplace team
  6. Planning meetings and events
  7. Seeking employment
  8. Leading with confidence
  9. Developing presentations skills
  10. Improving communication skills
  11. Communicating with technology
  12. Managing physical records
  13. Managing electronic records and mail
  14. Coordinating business travel
  15. Understanding financial documents

At the end of this course, students will be able to:

  • Increase cognitive knowledge of the workplace environment
  • Increase technical skills
  • Continue to develop soft skills; e.g., human relations, communication, critical thinking, and continual learning