MKTG 1253: Sales & Customer Service

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Subject
Business Management/Marketing
Credit Hours 3.0 Lecture Hours 3.0 Lab Hours 0.0
Type of Credit
Occupational/Technical
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The student will study and practice sales and customer service skills. He/she will be able to identify customer needs, communicate the selling points of a product, demonstrate the techniques of making a sale, and describe how to establish long-term relationships with clients by providing follow-up and customer service after the sale. AAS: Business elective.