LAWF 2743: Crisis and Conflict Resolution

Credit hours: 3 Lecture hours: 3 Lab hours: 0
PCS code (Local ID):
Baccalaureate/Transfer
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Course Description
This course presents the psychophysiology of crisis situations, such as: crisis communication, use of force, suicide and the psychology of self-destruction, domestic violence, injuries, and other forms of interpersonal conflicts and violence.  Students will develop strategies for professional assessment, intervention and follow-up in these situations.
Topical Outline
  • The Problem of Crisis
  • Fight, Flight, or Freeze: The Psychophysiology of Crisis
  • Crisis Communication
  • Use of Force
  • The Tactical Response
  • Suicide and the Psychology of Self-Destruction
  • The Crisis of Domestic Violence
  • The Victims of Crisis
  • The Hostage Crisis
  • Responding to Mass Panic
  • The Cult Mindset and the Doomsday Crisis
  • The Crisis of Mental Illness
  • The Institutional Crisis
  • Crisis in the Courtroom
  • The Cost of Crisis: When the Helpers Need Helped

At the end of this course, students will be able to:

  • Identify and explain the social and psychological aspects of crisis situations in law enforcement.
  • Effectively identify and discuss major crisis situations.
  • Effectively discuss and explain effective assessment and intervention strategies.
  • Recognize and identify the factors involved in victimology.
  • Explain orally and in writing the responsibilities of police officers in situations of crisis/conflict.
  • Discuss and explain in writing major law enforcement crisis/conflict situations.
  • Discuss and apply strategies to effectively assess and intervene in crisis/conflict situations.
  • Demonstrate sensitivity, active listening and communication skills.