ITSM 1243: Networking Technologies

Credit Hours 3.0 Lecture Hours 2.0 Lab Hours 2.0
Type of Credit
Occupational/Technical
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Course Description

This course provides an introduction to the design, deployment, and operation of computer networks. Students will learn the OSI (Open Systems Interconnection) model of network communication, protocols, services, devices, and support methodology of modern networks. The proper use of networking tools will be introduced, as well as the monitoring of network activity, performance and availability issues. Students will learn network hardening techniques and will be able to manage, configure, and troubleshoot wired and wireless network infrastructures. Basic datacenter, cloud, and virtual networking concepts will be introduced. This course prepares students for the CompTIA® Network+ (N10-008) certification exam.

Prerequisite(s)

Operational knowledge of PCs, software, and Internet technologies is required. A strong knowledge of basic networking is highly recommended.

At the end of this course, students will be able to:

  • Establish network connectivity by deploying wired and wireless devices.
  • Explain, create and maintain network documentation.
  • Explain the use and the purpose of network services.
  • Identify basic datacenter, cloud, and virtual networking concepts.
  • Monitor network activity, identifying performance and availability issues.
  • Implement network hardening techniques.
  • Manage, configure, and troubleshoot network infrastructure.
General Education Distribution Area
AAS Business Elective
Topical Outline

Comparing OSI Model Network Functions

  • Compare and Contrast OSI Model Layers
  • Configure SOHO Networks

Deploying Ethernet Cabling

  • Summarize Ethernet Standards
  • Summarize Copper Cabling Types
  • Summarize Fiber Optic Cabling Types
  • Deploy Ethernet Cabling

Deploying Ethernet Switching

  • Deploy Networking Devices
  • Explain Network Interfaces
  • Deploy Common Ethernet Switching Features

Troubleshooting Ethernet Networks

  • Explain Network Troubleshooting Methodology
  • Troubleshoot Common Cable Connectivity Issues

Explaining IPv4 Addressing

  • Explain IPv4 Addressing Schemes
  • Explain IPv4 Forwarding
  • Configure IP Networks and Subnets

Supporting IPv4 and IPv6 Networks

  • Use Appropriate Tools to Test IP Configuration
  • Troubleshoot IP Networks
  • Explain IPv6 Addressing Schemes

Configuring and Troubleshooting Routers

  • Compare and Contrast Routing Concepts
  • Compare and Contrast Dynamic Routing Concepts
  • Install and Troubleshoot Routers

Explaining Network Topologies and Types

  • Explain Network Types and Characteristics
  • Explain Tiered Switching Architecture
  • Explain Virtual LANs

Explaining Transport Layer Protocols

  • Compare and Contrast Transport Protocols
  • Use Appropriate Tools to Scan Network Ports

Explaining Network Services

  • Explain the Use of Network Addressing Services
  • Explain the Use of Name Resolution Services
  • Configure DNS Services

Explaining Network Applications

  • Explain the Use of Web, File/Print, and Database Services
  • Explain the Use of Email and Voice Services

Ensuring Network Availability

  • Explain the Use of Network Management Services
  • Use Event Management to Ensure Network Availability
  • Use Performance Metrics to Ensure Network Availability

Explaining Common Security Concepts

  • Explain Common Security Concepts
  • Explain Authentication Methods

Supporting and Troubleshooting Secure Networks

  • Compare and Contrast Security Appliances
  • Troubleshoot Service and Security Issues

Deploying and Troubleshooting Wireless Networks

  • Summarize Wireless Standards
  • Install Wireless Networks
  • Troubleshoot Wireless Networks
  • Configure and Troubleshoot Wireless Security

Comparing WAN Links and Remote Access Methods

  • Explain WAN Provider Links
  • Compare and Contrast Remote Access Methods

Explaining Organizational and Physical Security Concepts

  • Explain Organizational Documentation and Policies
  • Explain Physical Security Methods
  • Compare and Contrast Internet of Things Devices

Explaining Disaster Recovery and High Availability Concepts

  • Explain Disaster Recovery Concepts
  • Explain High Availability Concepts

Applying Network Hardening Techniques

  • Compare and Contrast Types of Attacks
  • Apply Network Hardening Techniques

Summarizing Cloud and Datacenter Architecture

  • Summarize Cloud Concepts
  • Explain Virtualization and Storage Area Network Technologies
  • Explain Datacenter Network Architecture