Certificate

AI for the Workplace

KCC program code:
ITSM.MCRT.V11F

This certificate introduces artificial intelligence and its practical applications in the workplace. Students will learn the basics of AI, develop effective prompting skills, and explore how AI is transforming business environments. Designed for those with little or no technical background, the program equips learners to understand and apply AI tools across academic, workplace, and other professional settings.

  • Explain foundational AI concepts and terminology.
  • Use AI tools to solve problems in academic, workplace, and personal settings.
  • Create effective prompts to interact with generative AI systems.
  • Evaluate ethical and societal impacts of AI technologies.
  • Communicate AI capabilities and limitations to non-technical audiences.
  • Apply AI tools to enhance business workflows and productivity.
Requirements

Program-Specific Courses

Course Code
Course Title
Credits
Sub-Total Credits
9
Total Credits
9